Relay Payments ensures nationwide acceptance across US warehouses
Fast-growing fintech reports accelerated adoption of its digital payment platform, now accepted at 10 of top 10 dropshipping and cold storage companies
ATLANTA, 26 January 2023 /PRNewswire/ — Relay paymentsThe fintech company modernizing payments for the supply chain, logistics and trucking industries is now accepted by 10 of the top 10 unloading companies in the United States. Known for its reliable technology and excellent customer service, Relay sees accelerated adoption of its technology platform for an industry that has traditionally been underserved. To date, over 300,000 operators and drivers rely on Relay for payments, including 8 of the top 10 LTL carriers, 10 of the top 30 FTL carriers, the largest traditional and digital freight brokers in the United States, and 85,000+ mid-sized fleets and owner operators. As a result of this growth, virtually all grocery and freezer warehouses have i the United States now accepts Relay as a preferred payment method.
“Since implementing Relay, drivers are saving significant time on the dock, improving processing times at our distribution centers,” said Sudarsan Thattai, Chief Information Officer and Chief Transformation Officer for Lineage Logistics. “Our warehouse staff enjoy working with Relay as well. Their customer service is also among the best I’ve seen in the logistics industry.”
Relay was founded in 2019 and launched with a mission to digitally transform logistics. The company’s co-founders witnessed how much time was wasted while drivers waited at warehouses for manual cash and fleet check authorizations. They worked together with the industry to develop a completely digital, secure and contactless payment solution. Carriers and drivers quickly adopted Relay so they could spend less time waiting and more time earning. Carriers and drivers aren’t the only beneficiaries, however – with reduced time at the dock for each truck, warehouses process more deliveries daily, enabling them to get goods onto store shelves more efficiently.
“We’ve known Spencer and Ryan for a long time. What I love about Relay is that they create real solutions to problems that operators on our network face every day,” said Angela Nanenhorn, VP Accounts Payable, Coyote Logistics, A UPS Company. “We were dealing with over 12,000 calls a month for lumper fee approvals and there was no alternative until we found Relay. We appreciate how they have continued to meet our technology needs, integrating directly into our proprietary TMS and answering our calls. when we need them. The logistics industry needs more service-minded companies like Relay, especially if we want to continue to recruit carriers to join our networks.”
For an industry plagued by poor service, outdated technology and retention challenges, Relay’s platform is designed to make the payment process more efficient and reliable. Relay gets drivers back on the road faster, provides immediate driver reimbursement that eliminates short pay, and reduces friction and fraud throughout the supply chain.
“Our operations and accounting teams have appreciated Relay’s solution,” said Todd PolandVP Pricing Services, Old Dominion Freight Line. “We had a billing and reconciliation issue that required additional resources and resulted in lost refunds. Because we receive digital receipts that match directly with our internal PRO numbers, we no longer have to worry about lost receipts. Overall, we experience fewer headaches and has increased revenue from cost centers that we could never recoup before Relay.”
“Relay undoubtedly reduces detention time on the dock and our drivers use their duty hours more efficiently,” said John VeseyFuel and route specialist at Hirschbach. “Drivers also appreciate a streamlined payment process, and the digital lumper receipt automatically feeds our payroll and invoicing systems for even more efficiency.”
Relay has received numerous awards for its technology, customer service and culture including Fast Company’s Most Innovative Companies, the FreightTech100 list and Inc Magazines List of best workplaces. For more information about Relay Payments or to download the app, visit RelayPayments.com.
About relay payments
Relay Payments was founded in 2019 and is a Atlanta-based, venture-backed fintech company building a digital payment network in the transportation, logistics and supply chain industries. Trusted by more than 300,000 carriers and drivers, Relay is at the forefront of modernizing payments in an industry that has historically relied on cash and checks to conduct business. Relay has teamed up with industry giants such as Coyote Logistics, JB Hunt, Old Dominion Freight Line and others to streamline their payment process and optimize operations to get consumer products to shelves quickly. For more information about Relay or to download the app, visit relaypayments.com.
Media contact:
The whole Sheth
[email protected]
678-938-1318
View original content to download multimedia: https://www.prnewswire.com/news-releases/relay-payments-successfully-secures-nationwide-acceptance-across-us-warehouses-301730405.html
SOURCE Relay Payments
