NICE Actimize Wins 2023 FinTech Breakthrough Award for Fraud Prevention Innovation with Advanced Mule Defense Solution

NICE Actimize Wins 2023 FinTech Breakthrough Award for Fraud Prevention Innovation with Advanced Mule Defense Solution

NICE Actimize’s IFM-X Mule Defense solution is designed to detect, investigate and prevent money mule activity occurring throughout the financial customer lifecycle

HOBOKEN, NJ, May 16, 2023–(BUSINESS WIRE)–NICE Actimize, a NICE (Nasdaq: NICE) business announced today that its IFM-X Mule Defense solution has been selected as the winner of the “Fraud Prevention Innovation Award” by FinTech Breakthrough, an independent organization that recognizes the best companies, technologies and products in the global FinTech market in day. The Mule Defense solution leverages the power of NICE Actimize’s IFM-X industry-leading enterprise fraud management platform that delivers advanced fraud detection capabilities powered by artificial intelligence and machine learning.

The FinTech Breakthrough Awards is the premier awards program founded to recognize FinTech innovators, leaders and visionaries from around the world across a range of categories including Banking, Personal Finance, Lending, Payments, Investments, RegTech, InsurTech and many more. The 2023 FinTech Breakthrough Awards program attracted more than 4,000 nominations from around the world.

“While our industry awards continued to be highly competitive in the fraud category, NICE Actimize’s Mule Defense solution demonstrated a truly cutting-edge approach supported by the previous FinTech Breakthrough award-winning IFM-X enterprise fraud platform,” said James Johnson, CEO, FinTech Breakthrough. “We are once again honored to recognize NICE Actimize as a leading innovator. Congratulations to the NICE Actimize team for this well-deserved recognition.”

“Leveraging the power of our enterprise fraud management platform IFM-X, Nice Actimize has invested in the Mule Defense solution that uses deep learning models and purpose-built expert functions to detect mule activity across multiple event types and channels in real-time.” so Craig Costigan, Chief Executive, NICE Actimize.

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NICE Actimize’s IFM-X Mule Defense solution is designed to detect, investigate and prevent mule account activity that occurs throughout the customer lifecycle for both existing customers and new accounts. This solution is designed to identify money mules who may be either unwittingly involved in fraudulent transactions or are directly complicit in irregular money movements.

This award marks the fourth win for NICE Actimize in FinTech Breakthrough’s fraud innovation category, including previous awards for its advanced IFM-X platform and its new account fraud solutions.

For further information:

  • For more on NICE Actimize’s IFM-X platform, please click here.

  • For more on NICE Actimizes Mule Defense Solution, please click here.

About FinTech Breakthrough
Part of Tech Breakthrough, a leading market intelligence and recognition platform for technology innovation and leadership, the FinTech Breakthrough Awards program is dedicated to honoring excellence in financial technologies and services, companies and products. The FinTech Breakthrough Awards provide public recognition for the achievements of FinTech companies and products in categories including payments, personal finance, wealth management, fraud protection, banking, lending, RegTech, InsurTech and more. For more information visit

About NICE Actimize
NICE Actimize is the largest and broadest provider of financial crime, risk and compliance solutions for regional and global financial institutions, as well as government regulators. Consistently ranked number one in the field, NICE Actimize experts use innovative technology to protect institutions and protect consumer and investor assets by identifying financial crime, preventing fraud and ensuring regulatory compliance. The company provides real-time, cross-channel fraud prevention, anti-money laundering detection and trade monitoring solutions that address such concerns as payment fraud, cybercrime, sanctions monitoring, market abuse, customer due diligence and insider trading. Find us at, @NICE_Actimize or Nasdaq: NICE.

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About NICE
With NICE (Nasdaq: NICE), it’s never been easier for organizations of all sizes around the world to create extraordinary customer experiences while meeting critical business metrics. With the world’s #1 cloud-based customer experience platform, CXone, NICE is a global leader in AI-powered self-service and agent-assisted CX software for the contact center – and beyond. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, partner with NICE to transform – and elevate – every customer interaction.

Brand: NICE and the NICE logo are trademarks or registered trademarks of NICE Ltd. All other marks are trademarks of their respective owners. For a full list of NICE’s trademarks see:

Forward-looking statements
This press release contains forward-looking statements as such term is defined in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements, including the statements by Mr. Costigan is based on the current perceptions, expectations and assumptions of the management of NICE Ltd. (the “Company”). In some cases, such forward-looking statements can be identified by terms such as “believe”, “expect”, “seek”, “may”, “will”, “intend”, “should”, “project”, “anticipate”, ” plan”, “estimate” or similar words. Forward-looking statements are subject to a number of risks and uncertainties that could cause the company’s actual results or results to differ materially from those described herein, including but not limited to the impact of changes in economic and business conditions, including as a result of COVID-19 – the pandemic; competition; successful execution of the company’s growth strategy; success and growth of the Company’s cloud Software-as-a-Service business; changes in technology and market requirements; decline in demand for the Company’s products; inability to develop and introduce new technologies, products and applications in a timely manner; difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel; loss of market share; inability to maintain certain marketing and distribution arrangements; the Company’s reliance on third-party cloud computing platform providers, hosting facilities and service partners, cyber security attacks or other security breaches against the Company; the effect of recently enacted or modified laws, regulations or standards on the Company and our products and various other factors and uncertainties discussed in our filings with the US Securities and Exchange Commission (“SEC”). For a more detailed description of the risk factors and uncertainties affecting the Company, see the Company’s reports filed from time to time with the SEC, including the Company’s Annual Report on Form 20-F. The forward-looking statements in this press release are made as of the date of this press release, and the company undertakes no obligation to update or revise them, except as required by law.

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Corporate media:
Cindy Morgan-Olson, +1 646 408 5896, [email protected] ET

Marty Cohen, +1 551 256 5354, [email protected], ET
Omri Arens, +972 3 763 0127, [email protected], CET

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