CFM continues to disrupt banking with its second Fintech Product of the Year Award for NOMADIX

by James · November 29, 2022

Enabling Universal Associates and self-service kiosks along with tablets is now a reality with the NOMADIX tablet counter application

TEMPE, Ariz., 29 November 2022 /PRNewswire/ — CFM, the integration experts known for its branch of future enabling technology, has received a second Fintech Solution of the Year award on 20^th Annual American Business Stevie Awards, this time for NOMADIX. CFM previously received this honor for another game-changing product called RTA.

A panelist has received high ratings from several judges, “NOMADIX breaks the traditional chains of employees tied to a workstation and allows them to assist customers from anywhere in the branch. This innovation creates a seamless branch experience with lower operating costs and completely changes the way bankers can interact with their customers.”

Another judge enthused: “These people have the best customer support I have ever experienced. I will always use this organization and enthusiastically recommend them to anyone.”

Financial institutions have long struggled to keep up with changing consumer expectations and high branch operating costs. NOMADIX eliminates individual workstations, checkout-style branches and specialized roles by enabling untethered, cross-trained staff who can process transactions from anywhere in the branch using a handheld tablet. This benefit alone helps to reduce the number of man-years needed to run a branch.

In addition, NOMADIX further reduces branch operating costs and improves the experience with the ability to use cash recyclers or self-service kiosks as central transaction points – reducing requirements for counters, equipment and branches. By equipping associates with tablets paired to transaction points, staff can process transactions anywhere in the branch and share transaction points, or step in as needed to assist with self-service kiosk transactions. Now, instead of directing a branch client to a video counter, NOMADIX provides a bridge so live staff can monitor activity and provide service when needed from a tablet.

Furthermore, the intuitive tablet interface greatly reduces employee onboarding time by eliminating complex counter applications. Average training of typical teller interfaces takes 2 weeks to perform basic transactions and months for full transaction sets. As financial institutions struggle to attract talent, this user-friendly interface appeals to the younger generation talent pool that does not want to work with outdated systems.

CFM continues to pioneer transformative technologies that reduce branch footprint and operating costs, ultimately helping to bridge the gap of Universal Associates and proprietary transactions to assisted services. NOMADIX was featured at the Jack Henry Connect conference, the CUNA Operation & Member Experience Council and the Technology Council conference and will be featured at the Acquire or Be Acquired conference in January.

For more information or to view a demo, please visit the NOMADIX demo page.

About CFM

CFM drives retail transformation through software that integrates core banking systems with branch technology, including cash recyclers, self-service kiosks and tablet banking interfaces. CFM’s software solutions and data analytics tools simultaneously help financial institutions create modern retail banking experiences and drive operational efficiency by reducing branch operating costs and improving productivity. CFM has sold over 55,000 licenses to over 650 bank and credit union customers and has been recognized by Outlook for bank director as a top provider of banking analytics solutions and as one of the most innovative companies in Arizona of AZ Business Magazine. CFM was founded in 2006 and is based in Tempe, Arizona. For more information, please visit: https://www.whycfm.com/

Media contact:
Emily Sweillam
480.785.0095
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