Fintech veteran Romy Parzick joins Virtual Incentives as SVP implementation and client experience
Leading rewards and payments company expands leadership to continue to innovate and deliver value for accelerated customer growth
NEW YORK, May 17, 2023–(BUSINESS WIRE)–Virtual Incentives, the leading rewards and payments platform, today announced that Romy Parzick has joined the organization as Senior Vice President (SVP) of Implementation and Client Experience.
In her new role, Romy is responsible for overseeing the successful solution design and implementation of Virtual Incentives’ services for its global clients, as well as ensuring a seamless experience across all stages and touchpoints of the client relationship. She will work closely with sales, product development, service delivery and engineering to deliver industry-leading service and create meaningful results for customers.
Romy has a wealth of experience with launching new products, operational scaling and managing major change initiatives. She has significant customer service expertise in the financial services and fintech sectors, working across organizations to transform business units and drive growth.
“With strong year-over-year growth, and founders dedicated to continuous innovation, Virtual Incentives enables clients to build high-quality reward and incentive programs that drive engagement, loyalty and sales,” says Romy Parzick. “The company’s success is built on a culture that values long-term relationships, collaboration and excellence. I am excited to join Virtual Incentives in their commitment to providing cutting-edge solutions and exceptional customer service.”
Prior to joining VI, Romy served as CEO of Vault.co, a B2B startup providing student loan benefits. Her previous experience also includes managing operations and client experience for the commercial card division of Global Payments, Inc (formerly TSYS), and implementing national consumer initiatives at the Financial Health Network.
“Romy is an accomplished fintech leader with a proven track record of building and delivering innovative, client-centric solutions in FinTech,” said James Gary, CEO, Virtual Incentives. “We are fortunate to have Romy delivering value to our clients – her addition is a testament to our commitment to delivering meaningful, measurable value and innovation in global payments to thousands of end customers and hundreds of millions of recipients worldwide.”
Romy is an active and outspoken advocate for diversity and inclusion, especially for women and minorities. She is a First Movers Fellow and an advisory board member of the Aspen Institute. Romy holds an MBA from the Fuqua School of Business at Duke University and a BS from Carnegie Mellon University.
About virtual incentives
Virtual Incentives (VI) is the leading reward and payment platform for employee engagement, market research, consumer incentives, clinical trials and government payments. WE help thousands of businesses maximize the value of their payout and incentive programs. Issuing over $1 billion in payments globally, VI provides an easy-to-use, secure, full-service solution for Fortune 100 brands, global platforms and startups – delivering a modern, engaging experience for millions of recipients each year. For more information, visit www.virtualincentives.com, Twitter and LinkedIn.
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Contacts
Tim Donovan, Actual Virtual Incentives Agency, [email protected]
